Rags, Repairman, and Refunds
I am pleased to announce this wasn’t the customer’s fault at all. The auto shop repairman unintentionally left the shop rags he used while working on the intake gasket inside the engine valley.
Source: Imgur
It resulted in an expensive mess that the entire engine had to be replaced. Not a single repairman wishes to be in this situation; I wonder what happened to him after.